Politique de confidentialité

Welcome to Sol Sxxology! By using our website and services, you agree to abide by these Terms and Conditions. Please read them carefully before engaging with our online relationship coaching services. If you do not agree with any of these terms, please refrain from using our services.

These Terms and Conditions (“T&C”) govern your use of the website, content, and services offered by Sol Sxxology (“we”, “our”, “us”). By accessing or using our website, coaching services, or making any purchase, you agree to comply with these terms.

Sol Sxxology offers relationship coaching services online, which may include one-on-one coaching sessions, group coaching, workshops, online courses, e-books, or other resources designed to help individuals and couples improve their relationships.

Our services are provided through online channels (such as video conferencing, email, or messaging). You are responsible for ensuring you have access to the necessary technology to participate.

You must be at least 18 years old to use our services. By using our website or services, you represent and warrant that you are 18 or older.

To book coaching sessions or access certain services, you may be required to create an account. When doing so, you agree to provide accurate and complete information and keep your account details up to date.

You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.

By using our services, you agree to:

• Engage in respectful, honest, and open communication.
• Not engage in any illegal, harmful, or inappropriate behavior, including harassment, abuse, or discrimination.
• Respect the privacy and confidentiality of other clients and coaches.

• Fees: All services, including coaching sessions, courses, and workshops, will be priced as stated on our website.
• Payment: Payments must be made through the payment methods listed on the website at the time of booking.
• Refunds: We do not offer refunds for any completed services. If you need to cancel or reschedule a session, please provide at least 24 hours' notice. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.

• We are committed to protecting your privacy and confidentiality. Any personal or sensitive information shared during coaching sessions will be kept confidential.
• We may collect personal data such as your name, email, and payment details as part of providing our services. For details on how we handle your data, please review our Privacy Policy.

• All content provided through our services, including but not limited to coaching materials, articles, worksheets, and videos, is the intellectual property of Sol Sxxology and is protected by copyright laws.
• You may not reproduce, distribute, or modify any content without our written consent.

• Sol Sxxology makes no guarantees regarding the results of our services. Coaching is not a substitute for professional medical, legal, or mental health care.
• We are not liable for any direct, indirect, incidental, or consequential damages that may result from your use of our services.

We reserve the right to suspend or terminate your access to our services if you violate these Terms and Conditions, including engaging in inappropriate behavior or non-payment. If your account is terminated, any outstanding payments will still be due.

In the event of a dispute, both parties agree to seek resolution through informal negotiations. If these negotiations fail, disputes will be resolved through binding arbitration in accordance with the laws of Australia.

These Terms and Conditions will be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law principles.

We may update or modify these Terms and Conditions from time to time. Any changes will be posted on this page with an updated "Last Updated" date. By continuing to use our services after any changes, you agree to the new terms.

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: info@solsxxology.com

Relationship coaching provided by Sol Sxxology is not intended as a substitute for professional medical or psychological care. If you are in crisis or need assistance, please consult with a licensed healthcare provider.